Simple communication
Two-way communication from TV. Digital image quality High image quality on different brand TVs (including consumer brands). System Integration The combination of in-room PMS systems Multi-function remote control Ergonomic radio remote control with a gyroscope allowing the TV and the iLumio system to be controlled, as well as access to games and the Internet. Hotel staff Ordering hotel services from the TV (ie. hotel boutique or spa services) and booking e.g. a table in the restaurant. |
Hotel monitoring
The application allows the tracking of visitor activity, order registration, and the sending of confirmations and messages. Effective marketing Creating advertising campaigns using the iLumio system. Satisfaction survey Gathering opinions about guests’ stays. VOD Video on demand (excluding fixed costs). Set of games and applications Attractive multimedia entertainment for the guests. |
iLumio Valet, a multimedia digital entertainment and service system, is the most advanced product on the market in the area of digital guest service accessible from hotel TVs. It is complemented by a dedicated application on the tablet available in the guest’s room. All of this allows for efficient management of room automation and communication with staff during the stay.
The innovative and practical features within the iLumio system were developed thanks to experience gained during years of work implementing IPTV solutions. These give the hotel certainty that are able to meet the changing and growing demands of the client. New ideas continuously contribute to the development of the system’s functionality. |
Guest Preferences
Customization of the stay according to the guest’s preferences (temperature in the room, robe and slipper size, welcome drink, etc.). Reservations of hotel services Possibility to book services available in the hotel, e.g. SPA treatments, tables for dinner, classes with an instructor, that are automatically added to the bill. Stay calendar Reminders about events stored in the calendar. Promotions Main screen, with available promotions and news. Check-in and check-out Mobile, no queues. |
Customized marketing
Advertising campaign module based on client behavior. Navigation Digital map of the hotel with navigation. Digital key Smartphone as a key. Efficient communication Video interviews with the concierge or front desk. |
An innovative and proven solution for modern public areas such as stadiums, sports halls, customer service offices, cinemas and theaters, chain stores, hospitals and conference centers. iLumio Digital Signage is a multimedia communication channel, whose main objective is to deliver personalized content in an attractive, modern way.
Effectively and Strikingly
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iLumio Video Concierge is a modern platform that allows guests to conduct a video conversation with the hotel concierge or front desk. The connection can be made from the guest’s private phone, when he has the dedicated application installed or the device available at the hotel. This simple and convenient form of communication will appeal to everyone, even the most demanding customer, as it allows the hotel’s offer to be presented on the screen, as well as files to be shared.
* Video Concierge is perfectly suited to hotel chains and hotels that appreciate high standard and an individual approach to the customer |
iLumio AIR is a revolutionary, one-of-a-kind digital hotel guest service system that transforms an ordinary hotel TV offering only TV channels into a digital information and service center. This technologically advanced device also allows content to be sent wirelessly from the guest’s mobile devices to the TV screen.
It is perfect for the conference room as well. During a presentation, a user can easily view content from a PC, laptop, or mobile device on a big screen. Installing iLumio AIR is extremely simple—anyone can launch it. * The product is recommended for hotels possessing a concentric network. |
iLumio TV & Mobile Guest Service |
Case study - mice business meetings |
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