Fidelity Leisure & Wellness
Front Office/ Reception Management
- Calendar (daily/weekly/monthly) overview of reservations with zoom in/out function.
- Service bookings and package bookings.
- Automated search of availability & capacity including proposals of optimal times & dates.
- Check-in, check-out, no-show, cancellation.
- Occupancy overview of your staff, facilities and items.
- Customized »guest card« printout.
- Guest Profile/History
- Visual Identification of a guest
- Hotel Guest treatment
- Card membership
Staff & Room Availability Management
- overview of staff occupancy by day/week/month
- defining of which activities can be done by a certain employee and in which room
- flexible staff and room scheduling
- allocate staff or equipment to individual service
- moving of employees from one profit center to another
- Member management
- sale of cards with a closing date
- sale of cards with a limited number of entrances
- planning of group training/workout
- simple tracking of guest's presence
- taking pictures of member's
- flexible accounting
- your own sales policy
- possibility of working with four bills for one guest at the same time
- transfer of charges among bills/to other guests
- different types of accounts/bills
- gift certificates
- account settling of walk-in guests
- manual postings of charges
- review of issued bills by different criteria
- in-term bill and bill in advance
- cancellation of all bills
- reversal of service/posting/bill
- cashier closure, together with cashier reports
- Numerous analytic and interactive reports
- reports upon order
- reports based on different criteria (total or detailed turnover by period for staff, services, packages and facilities, bookings by period);
- statistics reports;
- reports export to EXCEL, HTML, PDF, etc.