Fidelity Leisure & Wellness

Key Features:


Front Office/ Reception Management

• Calendar (daily/weekly/monthly) overview of reservations with zoom in/out function.
• Service bookings and package bookings.
• Automated search of availability & capacity including proposals of optimal times & dates. 
• Check-in, check-out,  no-show, cancellation.
• Occupancy overview of your staff, facilities and items.
• Customized »guest card« printout. 

Guest Management

• Guest Profile/History
• Visual Identification of a guest
• Hotel Guest treatment
• Card membership

Staff & Room Availability Management

• overview of staff occupancy by day/week/month
• defining of which activities can be done by a certain  employee and in which room
• flexible staff and room scheduling
• allocate staff or equipment to individual service
• moving of employees from one profit center to another

Fitness Management

• Member management
• sale of cards with a closing date
• sale of cards with a limited number of  entrances
• planning of group training/workout
• simple tracking of guest's presence
• taking pictures of member's

Cashiering

• flexible accounting
• your own sales policy
• possibility of working with four bills for one guest at the same time
• transfer of charges among bills/to other guests
• different types of accounts/bills  
• gift certificates
• account settling of walk-in guests
• manual postings of charges
• review of issued bills by different criteria
• in-term bill and bill in advance
• cancellation of all bills 
• reversal of service/posting/bill 
• cashier closure, together with cashier reports

Reporting

• Numerous analytic and  interactive reports
• reports upon order
• reports based on different criteria  (total or detailed turnover by  period for staff, services,  packages and facilities, bookings by period); 
• statistics reports;
• reports export to EXCEL, HTML, PDF, etc.