fidelity to hospitality - since 1998 

Fidelity Hospitality Solutions are designed to address the specialized requirements of the contemporary hotel, resort and other hospitality business environments. Based on the wide experience in the hotel business and IT-knowledge our core product hotel management system was developed, followed by other supporting product modules, which can also perform as a standalone solution, but shine at their best integrated with Fidelity PMS. Fidelity can be customized to meet the unique operational needs of any hotel. With powerful functionality Fidelity supports unlimited source and market reporting, unlimited room types, and rate packages. These features are designed to assist your marketing department, track your business and sell hotel services with the greatest efficiency. Fidelity will enable you to improve guest service leading greater customer satisfaction and many more return customers.

The database and the development technology used in the system meets the highest possible standards of performance, reliability and security. Firstly started out on Windows, today also in the cloud, our Fidelity hospitality solutions always stay on top of the latest trends and hotel requirements.


fidelity product solution portfolio

On-premise or web-based solutions (SaaS):


​Why choose Fidelity Hospitality Solutions?
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  • Fidelity helps maintain a high level of service for increasingly demanding guests.
  • Fidelity assists managers in making crucial decisions.
  • Fidelity helps to differentiate from competition with fast access to data via in-context business intelligence.
  • Fidelity helps to build successful and prosper business over the long term.
  • Responsive first-class support (24/7 support available), personal consultation & effective problem-solving​

Specialization/ We are specialized in providing integrated solutions for the hospitality industry and for development, implementation, support and maintenance of Fidelity property management system. 

Know-How/ We design our Fidelity solutions from the effective hospitality management standpoint. We find industry knowledge extremely important in order to design functional and intelligent business software that offers long-term and integrated support for hotel business.

Experience/ Fidelity team has an extensive experience in the hotel industry with more than 10 years of developing and implementing a number of systems and training people world-wide. Beside fruitful cooperation with users and other hospitality experts, many complex and successfully realized projects gained us rich experience in the hospitality sphere.

Flexibility/ Our solutions are highly flexible to meet the needs of varied hotel management structures. Fidelity can be customized to different customer needs, types and sizes of hotels and resorts as well as different country specific options - using one source code only.

High level of integration/ All our solutions and modules can be integrated with more than 300 other subsystems.  

Client - Oriented philosophy/ Our software design philosophy has always been client oriented. Our approach is to work with users in a partnership atmosphere and provide them with best suitable and effective end-to end solutions. We constantly strive to please our many satisfied clients. Our solutions are highly reliable and easily scalable through a modular architecture designed to meet hotel's highest performance requirements and to enable best hotel practice.

History of Success/ Over the years we have co-created a number of business success stories. We designed and provided a number of effective solutions and installations worldwide. Read more.