Fidelity Banquet & Event enables automation and management of a single-day event, a multi-day conference, or a multi-venue convention while providing 360° view of every guest or group event (banquet, seminar, conference, etc).
Developed specifically to manage the unique needs of convention and conference hotel property, Fidelity Banquet & Event is an effective and effortless system that enables support for every phase of any event management process, including: automatic client offer preparation, reserving the hall rooms or other facilities, coordinating the use of resources like catering, A/V equipment, personnel, real-time monitoring of event's tasks status completion, attendant's registration to the event and etc.
With Fidelity WebRes integration, hotel venue can offer and manage the service of online event registration of attendees along with the service of collecting the registration fees for the event's organizer and booking of a hotel room at a special differentiated rate. Furthermore, the service includes all organizational backup, such as attendees' check-in (with accreditation tags), based on which all other services of the congress facilities provider (F&B, Wellness, Spa, etc.) can be offered as well as processed at a special price. The organizer of an event can also track all the information on attendees of a particular event.
Fidelity Banquet & Event solution can be deployed either on a stand-alone basis or integrated with our hotel management solutions.