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Guest Loyalty Management System



Key features
    • real time member account and account balance info
    • easy online enrollment and online guest account (via live web service interfaces) - Fidelity's Guest Loyalty enables guests to enroll online and manage their accounts online, to view past and future reservations and customize their communication preferences, such as email or SMS text
    • detailed information capture
    • communications and alerts (informing clients on their earned rewards and benefits or card expiry date, etc.)
    • variety of maintenance and update options for transactional update needs
    • rules-based engine enables flexible points management which allows you to expire and/or reinstate based on programme terms or customer service reason
    • rules-based engine enables to market different loyalty programmes and point calculations such as bonus, double points, origin/destination based, and other partner programmes
    • usage of different types of cards for adding value to guests at all levels of the programme
    • managing of club cards, loyalty cards, private label credit cards, destination credit cards
    • reports and statistics
    • integration and data interfaces
    • data mining
    • sophisticated database tools to match up guest reservations with the existing profiles.
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Copyright  © 1998 - 2023 MAiS Information systems Inc., EU. Hospitality Software Solutions. All rights reserved. 
Fidelity® is a registered trademark of MAiS Inc. All product and company names are trademarks or registered trademarks of their respective companies.
  • Home
  • Products
    • Fidelity Hotel Management System (PMS) >
      • Fidelity HMS - features
    • Fidelity SaaS
    • Fidelity WebRes >
      • WebRes Booking Engine
    • Fidelity Restaurant Management System (RMS) >
      • RMS Features
    • Fidelity Leisure & Wellness >
      • Leisure & Wellness Features
    • Fidelity Medical Management System
    • Fidelity Banquet & Event Management System >
      • Banquet Features
    • Guest Loyalty Management System >
      • Guest Loyalty Features
    • Hotelinco PMS Service
  • Industries
    • Hotels & resorts
    • Food & beverage
    • Leisure, wellness & spa
    • Medical wellness
    • Conference centers
  • Services
  • Company
    • Newsletter
    • Investor Relations
    • Cooperation&Partners
    • Industry Innovation
    • Contact us
  • News & Blogs
  • Support
  • Slovensko